Top Banner

Latest News Slider

Dubai’s RTA Unveils AI Strategy 2030 with 81 Projects and Initiatives

Can Electric Ferries Ease Mumbai Commuters’ Woes?

UAE Airports: Models of Digital Efficiency

 Abu Dhabi Selected to Pioneer AI Cognitive City

LG CNS to Deploy Smart Poles in Hogansville, Georgia

Futuristic AI-Powered City-State Attracts USD 525 Million Investment and 14,000 Registrants

Dubai Announces Global Partnerships to Launch Autonomous Taxis by 2026

Shenzhen Approves Paid Driverless Robotaxi in Nanshan

Volvo Launches Electric Buses in Mexico

From Smart Cities to Smart Communities: Insights from ITU’s Dr. Cosmas Zavazava

MMP SCWF 728x90

Americas - Smart Cities - View All

APAC - Smart Cities - View All

Europe - Smart Cities - View All

MENA - Smart Cities - View All

American telco conglomerate launches cloud-service that allows you to control Wi-Fi

Star InactiveStar InactiveStar InactiveStar InactiveStar Inactive
 

The new Wi-Fi service has been entitled XFi and that enables users to set up their home Wi-Fi – and includes features such as turning off the Wi-Fi in children's devices at bedtime. In addition to this, users can also troubleshoot problems from an app on their mobile phones, website or television. The service is now available for free for up to 10 million of Comcast's Xfinity internet customers that have compatible Wi-Fi devices.

Part of Comcast's strategy is to improve Wi-Fi experience at a time when its customers are connecting a growing number of devices. The company which is headquartered has previously stated that by 2020 – Americans will have an average of 50 connected devices in their homes.

Comcast's plan is at a time when broadband subscribers are outnumbering video customers as more consumers drop their cable packages or never subscribe in the first place. In 2016, Comcast had 24.7 million high-speed internet customers and 22.5 million video customers, according to a filing.

On the company's post-earnings conference call, Chief Executive Brian Roberts said last month that "we have more broadband customers than we do video, and the rate of that growth is pretty exciting in broadband." Comcast's broadband business grew 10.1 percent in the first quarter ended March 31.

In creating XFi, the company hopes to reduce churn, or customer defections. Chris Satchell, chief product officer, said in an interview that half of the customer complaints Comcast receives about internet service are actually about Wi-Fi. "We want the connectivity in the home to be as good as connectivity to the home," Satchell said.